ERP implementation
Implementing an ERP system is not so much about technology or IT as it is about analyzing, understanding and developing business processes. It is also a project that directly or indirectly affects the entire company, its departments and employees.
A new ERP implementation project involves planning, configuring and introducing a system to manage business processes in areas such as finance, inventory, orders and manufacturing.
Successful ERP implementation requires a clear project plan, integrations with other systems such as CRM, WMS or e-commerce, and organizational change management.
This page explains how a new ERP implementation works, common mistakes and how companies can carry out the project efficiently.
A guide with valuable tips for implementing a new ERP system in your organization or company
ERP implementation project model
Here is an overview of the model Systemstöd uses when implementing a new ERP system. Developed and continually refined over time, it addresses different situations and roles with supporting templates and materials. It supports a consistent way of working and the ongoing reuse of knowledge and experience.
Analysis and preliminary study
– In this phase, your desired business processes are mapped to the new ERP system, and gaps can be defined and documented.
– Any supplementary functionality, such as customizations and integrations with other systems, is documented.
– The project's requirements for data migration and conversion from existing systems are documented.
– Together, we establish the project schedule, its activities, scope and solution.
– The analysis can range from an extensive preliminary study of the entire business and its processes to an analysis of one specific process.
Implementation
– This phase starts with technical installation and setup of the new ERP system on your IT platform or with external cloud hosting.
– We configure the ERP modules you will use based on the preliminary study and analysis.
– Your key users receive training in the new ERP system, from the basics to specific modules for particular areas of work
– Data and information are mapped and migrated from the existing ERP system to the new one.
– Any customizations and integrations are developed and tested.
– Test protocols are prepared ahead of testing the new ERP system
– You test the new ERP system across the business processes and functions that will go live.
– We document the ERP solution, its functions and processes
Go-live for the new ERP system
– Here, we prepare ourselves and your company for the new ERP system's go-live.
– We plan and prepare the handover to Systemstöd customer support, ongoing development and system management.
– You train the end users of the new ERP system.
– Final migration before go-live includes, for example, transferring stock balances and validating them against the existing ERP system.
– The new ERP system goes live.
– Together, we plan the next stages of our partnership and future optimization projects
– The new ERP implementation project is closed and reviewed jointly.
Ongoing development and management of the new ERP system
– After go-live and the associated launch assistance, we provide the level of support and help you require for your new ERP system.
– Regular key account management meetings support the ongoing development and improvement of your business processes, using the new ERP system as their foundation.
– We carry out upgrades to the new ERP system.
– Our customer support for the new ERP system gives you the best possible basis for fast assistance with problems and questions.
Read more about implementation
Is finding the right ERP partner and service provider more important than finding the best ERP system?
In the blog post Delivery capability matters when evaluating ERP systems Bertil Ågren from HerbertNathan discusses whether finding the right ERP partner and service provider is more important than finding the best ERP system.
Implementing a new ERP system can become a nightmare, and the expected benefits can be hard to see. Read about five reasons implementations do not go as expected in the blog post – ERP implementation
Jonas Andersson from HerbertNathan looks back at ERP installations over the past 10–15 years. Read more about them here Choose a supplier, not a system
Mikael Edelslätt, Business Developer, SRB Gruppen AB
– Systemstöd quickly showed that they understood our business. Their extensive experience in implementing and adapting ERP systems to different businesses was decisive when we chose our supplier. Our requirements are unique, and there is no obvious standard system for our business.”