Service that stands out!
In today’s society, products and services are becoming increasingly similar, and we may sometimes feel that many companies are “same shit, different name”. So what makes one seem better than the other? Christer Isehag addressed this in a webinar on May 11. Watch it here!
The difference between good and bad is usually how customers are treated in all their interactions with your company. Many small moments involve unconscious judgments that ultimately form an overall impression. In this webinar, Christer Isehag covers topics including:
– What do customers really expect?
– When professional expertise is not enough?
– The moment of truth?
About Christer Isehag
Christer is a speaker and motivator who has talked about communication for over 20 years. His focus is often customer interactions, customer service or handling angry and upset customers. He inspires people to want to change and become more adaptable in how they communicate, not only at work but also in their personal lives. Whether you are an employee, a partner or a parent – it is all about communication.
Contact Systemstöd here
Stockholm I Göteborg I Jönköping I Linköping I Örebro