Vitec
Sweden faces an increasingly globalized economy with significantly lower staffing costs in regions such as Asia and Eastern Europe. Swedish service companies’ strongest competitive advantages are considered to be quality, speed, reliability and flexibility. Service companies account for the greatest growth and most new businesses in Sweden. Many manufacturers also increasingly see themselves as service companies. Businesses must therefore capitalize on change to develop new services and products.
The challenge
As service industries grow and face competition, they need to standardize, introduce routines and industrialize service delivery. It is therefore unsurprising that service company leaders also choose successful manufacturers as role models.
Jeeves ERP
Jeeves is for midsize service companies and international groups with business units of different sizes. The solution is specifically developed to simplify and standardize processes across units, supporting multiple companies and currencies.
General
Reduces administration and duplicate entry, with flexibility in arrangements such as on-account, ongoing and periodic billing.
Group
Master Data Management and multi-company management for efficient group-wide projects in an international environment.
Decision support
Real-time monitoring of financial KPIs and reconciliation against updated completion forecasts at the desired detail level.
Project managers
Project setup, activities, budgets and revised completion forecasts, with complete flexibility in the number of monitoring levels.
The entire business process
Business support throughout the process: CRM, quotation, planning, execution and monitoring
Reporting and mobility
Ensures time and other expenses are reported against the right project activity, wherever you are
Routines and functions for planning, executing and monitoring service operations must be introduced as in other industries. Reporting should be quick and easy, sometimes automatic for recurring services. Resources, teams and operations should be monitored at short intervals, preferably automatically, to assess their condition and development.
Critical functions
- Web-based time reporting
- Digital supplier invoice handling
- Contract management
- Shared project database
- Purchasing materials and external services
- Integrated document management
- Graphical project and staffing planning
- Project setup, maintenance and budgeting
- Project monitoring
- Percentage-of-completion revenue recognition
- Creating and maintaining supporting data for timesheets and invoicing
- Fully integrated
- Service cases and reporting
- Cash Management
- Flexible invoice handling from billing data to invoice
- Flexible organizational structure
- Data import and export
Björn Sjölin, IT Manager at Hydac
“Changing systems means you actually take the time to review your routines. We were able to take the opportunity to clean things up. It is also extremely important to speak the same language and understand each other’s terminology. Are, for example, calculated price and cost of goods sold really the same thing?”