Upgrade Jeeves ERP
Upgrading gives businesses using older versions significant opportunities for improved productivity and user experience. The latest version provides all newly released functions. One major advantage of Jeeves ERP is its unique technology, enabling quick, easy upgrades even with numerous customer-specific customisations and integrations.

Upgrade Jeeves ERP with Systemstöd
When you choose Systemstöd, we take full responsibility from project start to go-live assistance.
Together, we plan the project to suit your business and resources, map customisations and integrations and create an upgrade plan. Using our own scripts and extensive experience, Systemstöd takes full responsibility and ensures all customer-specific customisations and integrations work.
A Systemstöd Jeeves ERP upgrade broadly follows these steps:

1. Preliminary study – upgrade Jeeves ERP
Together, we conduct a short study of your existing installation, reviewing:
Which Jeeves ERP version is used?
IT platform, Jeeves ERP hardware, Microsoft SQL Server, operating systems and more?
Which integrations exist with other systems?
Jeeves ERP customisations?
Resources for a Jeeves ERP upgrade?
When is a suitable time to upgrade?
After the study, you receive a proposed schedule, Systemstöd resource allocation and upgrade price.
After approval, the project starts with a kickoff meeting for everyone involved from your business and Systemstöd.

2. Technical installation – Jeeves ERP upgrade
We use the latest version on the platform chosen in the study. Windows Server OS, SQL version, memory, CPU, storage and other requirements are defined using supported versions and our extensive platform experience.
Systemstöd also technically upgrades your Jeeves ERP test environment.

3. Testing – upgrade Jeeves ERP
We test all core functions and known customisations, then hand over the upgraded system for your process and acceptance testing.
You carry out all process tests in upgraded Jeeves and report any faults or shortcomings to Systemstöd during testing.
We fix faults found in all customisations and also in Jeeves standard code if no fix is available from Jeeves Information Systems.
The testing and correction phase ends with your acceptance tests in the upgraded environment.

4. Production upgrade and Jeeves ERP go-live
After successful acceptance tests, we collect code and parameter changes into scripts or installation packages.
Before the production upgrade and go-live, we provide training in new functions or modules if needed.
Once the activities are completed and approved, we upgrade production using the developed scripts and packages containing all changes and fixes.
Systemstöd provides assistance during and after go-live in your upgraded environment.

Assistance with third-party Jeeves upgrades
We contribute experience, expertise and applications when another party performs the upgrade, using the following Systemstöd methodology, application and services:
Project management
For advance planning and coordinating project activities with the customer and other party, charged on a time basis.
Upgrade plan
Uses Systemstöd's methodology, developed and refined over many years for efficient upgrades, at a fixed price.
Upgrade package
A Systemstöd software and script package for safe, time-efficient upgrades, at a fixed price.
Jeeves ERP services and expertise
Systemstöd consulting time for the above activities in a third-party upgrade, charged on a time basis.
Our participation requires the necessary access rights in Jeeves ERP, Microsoft SQL Server and the other IT environment affected by the upgrade.
Questions about upgrading Jeeves ERP
Have questions about upgrading? Contact one of our offices today for help with Jeeves!
Find us here:
Stockholm I Göteborg I Linköping I Örebro I Jönköping I Östersund
Customers on Systemstöd
Jörgen Balogh, Marketing Controller, Pocketgrossisten Bonnierförlagen AB
"As a customer, I have been incredibly happy with our collaboration with Systemstöd from day one, with Jari, Jens, Anders and company.”
Marie Boqvist, Sr Buyer, Rockwell Collins Sweden AB
"We would like to thank you for a well-executed upgrade of our Jeeves environment. We feel everything went smoothly and are grateful for your quick responses to the problems that arose. We now look forward to working in the new software version and further developing our use of Jeeves in collaboration with Systemstöd."
Miriam Sjödén, Finance, Allbohus
"Electronic approval together with Invoices works so well! Having used this for a while, I would never dream of going back to the old way of handling supplier invoices."
Ingela Sundell, Logistic Specialist, Philips Women’s Healthcare
"It is a pleasure to have you as a supplier. The result is always what you had in mind (or better) + you are also incredibly friendly = Great fun working with you.”
Håkan Svaleryd, CFO, Silva Group, Silva Sweden AB
"We believe in the collaboration because Systemstöd has broad experience and demonstrates a good understanding of Silva's business, which is undergoing change."
Mikael Edelslätt, Business Developer, SRB Gruppen AB
"Systemstöd quickly demonstrated that they understood our business. Their extensive, solid experience in implementing and adapting ERP systems to different businesses was decisive when we chose a supplier for our new ERP system. Our requirements are unique, and there is no obvious standard system for our business."
