Services and projects
– Shorter response times to customer inquiries with accurate information on project costs and pricing.
– Monitor time and costs via mobile devices for real-time insight into status.
– Improve accounting processes with automatic customer invoice creation, revenue recognition and budget adjustments.
– Simplify project management and ensure accurate tracking to optimize profitability and keep projects on schedule.
Industry challenges
Sweden faces an increasingly globalized economy with substantially lower labor costs in places such as Asia and Eastern Europe. The strongest competitive advantages for Swedish service companies are considered to be quality, speed, reliability and flexibility. Service companies account for the greatest growth and most new businesses in Sweden. In addition, many manufacturing companies increasingly see themselves as service companies. Companies must therefore be able to take advantage of change to develop new services and products.
As service industries grow and face competition, there is a need to standardize, introduce procedures and industrialize service delivery.
General
Reduces administration and duplicate entry, with flexibility in arrangements such as payments on account, time and materials, and periodic billing.
Group
Master Data Management and multicompany management for efficient work on projects spanning a group in an international environment.
Decision support
Real-time monitoring of financial KPIs and reconciliation against updated completion forecasts at the desired level of detail.
Project managers
Project setup, activities, budgets and revision of completion forecasts, with complete flexibility in the number of monitoring levels.
The entire business process
Business support throughout the process: CRM–quotation–planning–execution–monitoring.
Reporting and mobility
Ensures time and other expenses are reported against the correct project activity from wherever you are.
Powerful Sage X3 features for service companies
Sage X3 helps you manage the entire lifecycle of your projects – from quotation, launch, handover, tracking and regular accruals to invoicing and accounting – and respond quickly to market changes, so you can focus on delivering an exceptional customer experience.
– Multiple project templates
– The entire project lifecycle
– Automatic price calculation
– Budget/forecast per task and project
– Recording all project adjustments
– Multiple invoicing methods
Read more about Sage X3 >
– One thing I have discovered is how clearly I can see the contribution margin we made on a delivered order. For the first time, we can see which products and customers give us a good contribution margin, without relying on rough standard estimates or gut feeling. Henrik Warlund, CFO, Cidan Machinery.